Our COVID-19 Guarantee
We’re fully committed to our loyal foodie followers and the amazing local businesses we work with.
That’s why we’ve introduced the Yorkshire Food Guide COVID-19 Guarantee. To protect those who have purchased or are intending to purchase any of our exclusive offers. We want you to feel comfortable to continue supporting local businesses and investing in things to look forward to.
What’s more, the hotels and restaurants across our region have worked tirelessly to put a number of COVID safety measures in place, so you can still treat yourself or a fellow foodie safely.
If we go into another national lockdown or tier system
If you purchase a voucher and we re-enter a national lockdown or tier system – if your voucher is still valid at that time, then your voucher will be extended to allow you to attend once the venue has re-opened.
Should in the unfortunate circumstances that the business goes under whilst the voucher is still valid, then a Yorkshire Food Guide credit note or refund would be provided.
How to contact us
If this situation occurred and you require a voucher extension – please get in touch via the form on our Contact Us page, speak to us via Live Chat by clicking the green button on the bottom right of your screen or email [email protected]. Please provide your name, order number and email address.
Thanks for continuing to support us and all the amazing businesses we work with, it really means the world.